'Please Advise':幾時會聽落太過生硬

'Please Advise':幾時會聽落太過生硬

點解呢句話會咁棘手

'Please advise' 喺好多電郵入面都會出現。佢睇落得體又專業,文法上亦冇問題。好多學英文嘅人會用佢嚟結束一封訊息,當佢哋想要對方回覆或者作決定嘅時候。

問題在於語氣。'Please advise' 可以聽落好正式,而喺好多日常電郵入面,呢種正式會畀人感覺冷淡,甚至帶少少唔耐煩。佢可以感覺似訊息末尾蓋落去嘅一個印章,而唔似係向一個真實嘅人發出嘅友善請求。

佢唔係一句錯嘅話。佢只係比大家通常想要嘅語氣更強硬、更生硬。

大家通常想表達咩

當學英文嘅人寫 'please advise' 嘅時候,佢哋通常想表達以下其中一樣友善嘅意思:

  • 話畀我知你點諗。
  • 同我講你想點樣進行落去。
  • 我喺繼續落去之前需要你嘅決定。
  • 麻煩你得閒嘅時候回覆。

呢啲全部都係親切、正常嘅請求。只係呢句話唔一定能夠承載到嗰份親切。

聽落會係點

'Please advise' 之所以會畀人感覺生硬,係因為佢短、正式,而且有少少含糊。佢冇講出你想要嘅係咩樣嘅回覆,亦冇包含任何親切感。

喺一個氣氛緊張嘅電郵往來入面,'please advise' 亦可以帶上言外之意。佢可以聽落似「我喺度等緊」或者「你仲未回覆我」,幾乎似一個帶有少少鋒芒嘅有禮貌催促。就算你冇咁嘅意思,讀嘅人都可能感覺到輕微嘅壓力。

呢句話喺真正正式嘅書面文字入面最有用。喺寫畀同事、同學或者服務聯絡人嘅日常訊息入面,一個更親切、更具體嘅結尾通常會更加得體。

更好嘅講法

解決方法就係清楚講出你想要咩,並且令自己聽落似一個人。

如果你想表達⋯ 試吓咁講⋯ 語氣
話畀我知你點諗 Let me know your thoughts when you can 親切、樂於接受
我需要一個決定 Could you let me know how you'd like to proceed? 有禮貌、清晰
方便嘅時候回覆 Happy to hear back whenever suits you 輕鬆
我需要一個答覆先可以繼續 I'll wait for your go-ahead before the next step 清晰、平和
就一個小點快速確認一下 Just checking, does this work for you? 輕鬆、友善

簡短例子

結束一封寫畀同事嘅電郵。

生硬:"Please advise."
較親切:"Let me know what you think when you get a chance."

要求對方作決定。

生硬:"Please advise on next steps."
較清晰:"Could you let me know how you'd like to move forward?"

喺對方冇回覆之後再跟進。

帶鋒芒:"Please advise."
較順耳:"Just following up on this. No rush, but I'd love your input when you can."

向一位服務聯絡人提出一條簡短問題。

生硬:"Please advise if this is available."
較親切:"Could you let me know if this is available? Thank you."

簡單原則

將 'please advise' 留返畀真正正式嘅書面文字。喺日常電郵入面,講出你想要咩樣嘅回覆,並且加上少少親切感。

練習:揀出較好嘅語氣

  1. 你寫完一封友善嘅電郵畀一位同事,想要佢嘅意見。你會寫:

    • A. Please advise.
    • B. Let me know your thoughts when you have a moment.
    • C. Awaiting your response.

    Answer: B — 佢清晰、親切,亦聽落似一個真實嘅人。

  2. 你需要你嘅經理喺兩個選項之間揀一個,你先可以繼續落去。你會寫:

    • A. Please advise.
    • B. Please advise immediately.
    • C. Could you let me know which option you'd prefer so I can move ahead?

    Answer: C — 佢清楚講出你需要咩同點解需要,又冇生硬感。

  3. 你就一封冇收到回覆嘅電郵作跟進,而你想保持友善。你會寫:

    • A. Please advise.
    • B. Just checking in on this one. Happy to hear back whenever works for you.
    • C. I am still waiting for your reply.

    Answer: B — 佢溫和咁催促,又唔會聽落冷淡或者唔耐煩。