'Please Advise':幾時會聽落太過生硬
點解呢句話會咁棘手
'Please advise' 喺好多電郵入面都會出現。佢睇落得體又專業,文法上亦冇問題。好多學英文嘅人會用佢嚟結束一封訊息,當佢哋想要對方回覆或者作決定嘅時候。
問題在於語氣。'Please advise' 可以聽落好正式,而喺好多日常電郵入面,呢種正式會畀人感覺冷淡,甚至帶少少唔耐煩。佢可以感覺似訊息末尾蓋落去嘅一個印章,而唔似係向一個真實嘅人發出嘅友善請求。
佢唔係一句錯嘅話。佢只係比大家通常想要嘅語氣更強硬、更生硬。
大家通常想表達咩
當學英文嘅人寫 'please advise' 嘅時候,佢哋通常想表達以下其中一樣友善嘅意思:
- 話畀我知你點諗。
- 同我講你想點樣進行落去。
- 我喺繼續落去之前需要你嘅決定。
- 麻煩你得閒嘅時候回覆。
呢啲全部都係親切、正常嘅請求。只係呢句話唔一定能夠承載到嗰份親切。
聽落會係點
'Please advise' 之所以會畀人感覺生硬,係因為佢短、正式,而且有少少含糊。佢冇講出你想要嘅係咩樣嘅回覆,亦冇包含任何親切感。
喺一個氣氛緊張嘅電郵往來入面,'please advise' 亦可以帶上言外之意。佢可以聽落似「我喺度等緊」或者「你仲未回覆我」,幾乎似一個帶有少少鋒芒嘅有禮貌催促。就算你冇咁嘅意思,讀嘅人都可能感覺到輕微嘅壓力。
呢句話喺真正正式嘅書面文字入面最有用。喺寫畀同事、同學或者服務聯絡人嘅日常訊息入面,一個更親切、更具體嘅結尾通常會更加得體。
更好嘅講法
解決方法就係清楚講出你想要咩,並且令自己聽落似一個人。
| 如果你想表達⋯ | 試吓咁講⋯ | 語氣 |
|---|---|---|
| 話畀我知你點諗 | Let me know your thoughts when you can | 親切、樂於接受 |
| 我需要一個決定 | Could you let me know how you'd like to proceed? | 有禮貌、清晰 |
| 方便嘅時候回覆 | Happy to hear back whenever suits you | 輕鬆 |
| 我需要一個答覆先可以繼續 | I'll wait for your go-ahead before the next step | 清晰、平和 |
| 就一個小點快速確認一下 | Just checking, does this work for you? | 輕鬆、友善 |
簡短例子
結束一封寫畀同事嘅電郵。
生硬:"Please advise."
較親切:"Let me know what you think when you get a chance."
要求對方作決定。
生硬:"Please advise on next steps."
較清晰:"Could you let me know how you'd like to move forward?"
喺對方冇回覆之後再跟進。
帶鋒芒:"Please advise."
較順耳:"Just following up on this. No rush, but I'd love your input when you can."
向一位服務聯絡人提出一條簡短問題。
生硬:"Please advise if this is available."
較親切:"Could you let me know if this is available? Thank you."
簡單原則
將 'please advise' 留返畀真正正式嘅書面文字。喺日常電郵入面,講出你想要咩樣嘅回覆,並且加上少少親切感。
練習:揀出較好嘅語氣
你寫完一封友善嘅電郵畀一位同事,想要佢嘅意見。你會寫:
- A. Please advise.
- B. Let me know your thoughts when you have a moment.
- C. Awaiting your response.
Answer: B — 佢清晰、親切,亦聽落似一個真實嘅人。
你需要你嘅經理喺兩個選項之間揀一個,你先可以繼續落去。你會寫:
- A. Please advise.
- B. Please advise immediately.
- C. Could you let me know which option you'd prefer so I can move ahead?
Answer: C — 佢清楚講出你需要咩同點解需要,又冇生硬感。
你就一封冇收到回覆嘅電郵作跟進,而你想保持友善。你會寫:
- A. Please advise.
- B. Just checking in on this one. Happy to hear back whenever works for you.
- C. I am still waiting for your reply.
Answer: B — 佢溫和咁催促,又唔會聽落冷淡或者唔耐煩。
