'Obviously':點解會聽落無禮

'Obviously':點解會聽落無禮

點解呢個字唔易掌握

'Obviously' 呢個字睇落好簡單。學英文嘅人成日攞佢嚟代替 'clearly' 或者 'of course',用嚟強調一個重點。佢令人覺得有自信、好自然。

隱藏嘅問題在於佢對聽嘅人所發出嘅訊息。'Obviously' 唔淨止係描述件事,佢仲暗示件事易到人人都應該早就知道。

正正係呢個第二重意思,令到 'obviously' 變得有風險。如果聽嘅人本身唔知道呢個資料,呢個字會令佢覺得自己反應慢或者見識少。

大家通常想表達咩

當學英文嘅人講 'obviously',佢哋通常想表達一啲正面嘅嘢:

  • 強烈表示同意:「Obviously, I'll help you.」
  • 強調一個重點:「Obviously, safety comes first.」
  • 喺對話入面聽落有自信、自然。
  • 連接不同嘅想法,類似 'of course'。

目的幾乎冇可能係想踩低聽嘅人。

聽落會係點

麻煩之處在於弦外之音。「Obviously, you have to save the file first.」會聽落似「邊個都會知架啦,你做乜唔知?」即使你只係想幫手,聽嘅人都可能會覺得尷尬。

當你解釋啲嘢或者答緊問題嘅時候,呢種感覺最強烈。如果有人想搵你幫手,而你用 'obviously' 嚟回應,你會顯得冇耐性甚至無禮,因為你暗示緊佢嘅問題唔值得問。

喺爭論之中,佢亦都可能聽落似不屑一顧。「Obviously you're wrong」會即刻終止對話,唔留任何空間畀對方。呢個字帶嚟嘅係壓力而唔係清晰。同好多語氣問題一樣,呢樣同文法冇關,而係關乎聽嘅人有咩感受。

更好嘅講法

你可以保持自信,但唔帶尖銳嘅鋒芒。揀啲可以強調重點、又唔會評判聽者嘅字眼。

如果你想表達⋯ 試吓噉講⋯ 語氣
我強烈同意 Yes, definitely 溫暖而清晰
等我解釋其中一步 A helpful first step is... 支持
呢樣好重要 One key thing to remember is... 平靜
我梗係會幫手 Happy to help with that 親切
呢點對我嚟講好清楚 As you may already know... 尊重

簡短例子

一個聽落無禮嘅解釋:

"Obviously, you click 'submit' at the end."

一個親切、但教緊同一樣嘢嘅版本:

"When you're ready, just click 'submit' at the end."

一個帶嚟壓力嘅同意方式:

"Obviously we should test it first."

一個更溫和噉提出同一個觀點嘅方法:

"I'd suggest we test it first, just to be safe."

答問題而唔會令發問嘅人覺得自己渺小:

"Obviously it's in the settings menu." 可以改成 "You'll find it in the settings menu."

快速法則

如果聽嘅人可能本身唔知道個事實,就將 'obviously' 拿走。淨係喺你同聽者明顯都知道嘅嘢上面先用,而且就算係噉,都要用得溫和。

練習:揀出較好嘅語氣

  1. 一位新隊友問你個共用資料夾喺邊度。你想幫到手。

    • A. "Obviously it's on the main drive."
    • B. "It's on the main drive, in the 'Projects' folder."
    • C. "You should obviously know that by now."

    Answer: B — 佢俾到一個清晰、親切嘅答案,冇評判對方應該早就知道啲乜。

  2. 喺一個會議入面,你想支持一位同事「先檢查預算」嘅提議。

    • A. "Obviously we need to check the budget."
    • B. "I agree, checking the budget first sounds sensible."
    • C. "Obviously that's the only option."

    Answer: B — 佢表現出同意同尊重,冇暗示呢點簡單到唔值得提。

  3. 一位朋友問你點樣重設密碼。你想善意噉解釋。

    • A. "Obviously you click 'forgot password'."
    • B. "Just click 'forgot password' and follow the steps, it's quick."
    • C. "That's obvious, isn't it?"

    Answer: B — 佢溫暖噉帶住朋友行完呢一步,而唔係暗示佢條問題好戇居。